January 2017

No incidents reported for this month.

December 2016

No incidents reported for this month.

November 2016

Application Error
This incident has been resolved.
Nov 30, 06:14-14:04 UTC
Application Error
This incident has been resolved.
Nov 29, 06:24-07:09 UTC
[Scheduled] Scheduled migration to Rails 4.2.5 and Ruby 2.3.1
The scheduled maintenance has been completed.
Nov 19, 19:50 UTC

October 2016

Partial Outage
This incident has been resolved.
Oct 18, 14:55-15:48 UTC
Degraded Performance
This incident has been resolved.
Sep 30, 18:02 - Oct 1, 06:59 UTC

September 2016

Partial Outage
This incident has been resolved.
Sep 29, 13:57-16:56 UTC
Sendgrid Email outage
This incident has been resolved.
Sep 26, 14:36-17:25 UTC
Major outage
This incident has been resolved.
Sep 23, 16:44-16:49 UTC
SOLR search issues - Unable to commit data
This incident has been resolved.
Sep 22, 14:35-15:16 UTC
Application Error
Issue has been fixed and platform is back up and stable.
Sep 7, 17:31-17:54 UTC

August 2016

Context IO Email API - Intermittent Connectivity Issues
Issue at Context IO is resolved.
Aug 1, 15:53-15:55 UTC

July 2016

No incidents reported for this month.

June 2016

No incidents reported for this month.

May 2016

Application Performance Issue
This incident has been resolved.
May 3, 18:19 - May 4, 19:16 UTC

April 2016

Slow updates
This incident has been resolved.
Apr 26, 16:12-18:09 UTC
SOLR search server performance issue
We have upgraded our SOLR server to a larger capacity machine having high processing power and memory.
Apr 13, 18:35 - Apr 14, 10:25 UTC

March 2016

Application Errors
This incident has been resolved.
Mar 28, 18:01-18:44 UTC
Application Error
Our Solr search "slave" server caused heightened CPU usage on Solr search "master" server due to mandatory replication. During this time we experienced 2 mins of downtime on main CRM platform with "Application Errors" as Solr "master" server became slow to respond. This has been fixed immediately and entire platform is up and running.
Mar 17, 18:48 UTC